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JetBlue Airways smoking policies forbids any person from smoking on any plane, include the restrooms.  All these policies are mandated from the FAA and carry fines and imprisonment if found guilty of smoking onboard any JetBlue Airways flight.

The website for JetBlue Airways can be found at:

JetBlue Airways

Phone numbers and contact information:

You can expect an email reply within 5-7 business days; if you need immediate assistance or would like to book a reservation*, contact us at:

In the US

1-800-JETBLUE (538-2583)

In Aruba

297-588-5388

In the Dominican Republic

809-200-9898

In Mexico

001-800-861-3372

In St. Maarten

001-877-306-4939

International

001-801-365-2525

Deaf or hard of hearing customers

(TTY/TDD) 1-800-336-5530

*Travel costs $15 more per person if purchased by telephone.

Baggage and Luggage questions:

Carry-on Requirements

Each customer may bring one bag that fits in the overhead bin plus one personal item (purse, briefcase, laptop, etc.) that fits under the seat in front of you.

Your personal item must not exceed 18"l (45.72 cm) x 15"w (38.1 cm) x 8"h 20.32 cm) in order to fit under the seat in front of you.

To fit in the overhead bin, your item must not exceed:

for our Airbus A320: 26 inches (66 centimeters) length x 18 inches (45.72 centimeters) width x 12 inches (30.48 centimeters) height

for our EMBRAER 190: 24 inches (60.96 centimeters) length x 16 inches (40.64 centimeters) width x 10 inches (25.4 centimeters) height

If you have a medical assistance item, it will not count as a carryon.

Closets for hanging garment bags are not available on our aircraft.

Carryon baggage is the sole responsibility of the customer and JetBlue will assume no liability for property carried onboard the aircraft.

Checked Baggage Requirements

Free Baggage Allowance

Each customer may bring one bag free of charge.
Please note: Customers who booked their reservation prior to May 1, 2008, may continue to bring two bags free of charge.

Each bag must NOT exceed 62 inches (157.48 centimeters) in overall dimensions (length + width + height) and CANNOT exceed 50 pounds (22.73 kilos).
Please note: boxes will not be accepted as checked baggage on international flights.

Overweight, Oversized Baggage and Excess Bags

Overweight, oversized, and excess baggage may be checked on a load-availability basis, per the guidelines detailed below. Please note, fees will be assessed for each category that applies.

Example #1 - if a bag is overweight and oversized, the overweight fee plus the oversized fee will apply.

Example #2 - if a bag is the third bag and is also overweight and oversized, the three additional fees (overweight, oversized, excess bag) will be assessed.
Charges for excess, oversize, and overweight bags will be assessed and collected at the airport upon check-in.

Overweight Baggage

Overweight Bags Fee

* 51 - 70 pounds (31.82 kilos) $50 per bag
* 71 - 99 pounds (45 kilos) $100 per bag
Bags over 99 pounds Will not be accepted

* Please note: Overweight baggage will not be accepted on flights to/from the Dominican Republic.

Oversized Baggage

Oversized Bags Fee

* 63 - 80 inches (203.2 centimeters) $75 per bag
* Bags over 80 inches Will not be accepted

* Please note: Oversized baggage will not be accepted on flights to/from the Dominican Republic.

Second Bag Fee

Customers who booked their flight on or after May 1, 2008, will be charged an additional $20 fee for checking a second bag.
3rd + Baggage

Customers checking three or more bags on their flight will be charged a $75 fee per bag if they booked on or after May 1, 2008.

* Please note: Customers traveling to/from the Dominican Republic are limited to two checked bags.

Second Bag Fee

Customers who booked their flight on or after May 1, 2008, will be charged an additional $20 fee for checking a second bag.
Please note: We will not be charging Military Personnel the 2nd bag fee if they are on active duty (Report to Duty letter must be presented).

Checking baggage for someone other than yourself

As mandated by the Aviation and Transportation Security Act (P.L. 107-71), we cannot accept checked baggage on the aircraft unless the passenger who checked the baggage is aboard the aircraft.

Checking in Your Bags

All baggage must be checked at the airport at least 30 minutes prior to departure on domestic flights, and 60 minutes prior to departure on international flights.
If you are jetting to an International destination, please check in at the ticket counter.
Baggage will NOT be accepted for check in more than four hours prior to a flight's scheduled departure time.

Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines on transporting them on JetBlue flights.
Are you planning on bringing carryon items on your flight? Be sure to check our Carry-on Baggage Requirements.

Enjoy the site and email us if you have anything to add.

info@SmokeFreeAirlines.com